Case Solving Guide (Tips and Tricks)

1. PROBLEMS VS SYMPTOMS

• Analyze the case with different tools & models (SWOT, PESTEL, Porter’s 5 Forces, BCG Matrix, Value Chain Analysisetc)
• Identify the core problems
• Find out the symptoms deriving from those problems
• Focus to solve the problems only

2. CHOOSING ALTERNATIVES

• Don’t jump to the recommendation before finding out the alternatives
• Find out all the alternatives to solve the problems
• Evaluate the alternatives to choose the best solution

3. RECOMMENDATION STYLE

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• Don’t just tell ‘What’ to do
• Show them ‘How’ to do
• Divide the solution in short term and long term plan of actions
• Provide a timeline with major goals to be achieved

4. MONITORING & EVALUATION

• Tell them how to monitor the success and evaluate the results
• Set KPIs to keep track of the success
• Talk about the contingency plans in case the recommendation fails

5. IN A NUTSHELL!

• Differentiate the problems and symptoms
• Identify & evaluate alternatives to solve the problems
• Show the recommendation by detailing the course of action with a proper timeline
• Set up monitoring & evaluation criteria and contingency plans

 This is a full proof method for taming the beast called business cases. Follow these super simple steps and voila! Case solved!

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